Below are brochures and fact sheets that gives information on water and tips on water conservation.
PaWARN - Utilities Helping Utilities - Pennsylvania's Water & Wastewater Agency Response Network.
Consumer Rights and Responsibilities
Responsible Utility Customer Protection Act (Act 201) - Spanish Act 201
Fact sheet explaining how Act 201 affects water customers.
Your Rights and Responsibilities as a Utility Consumer
Booklet that explains a consumer's rights and protections.
Pittsburgh Water and Sewer Authority (PWSA) Fact Sheet
Fact sheet explains what PUC oversight means for Pittsburgh Water and Sewer Authority (PWSA) customers.
- Water / Wastewater
Learn how to submit a complaint with a public utility. You can also search existing formal complaints.Get Details
811: PA One Call
Homeowners and contractors must call 8-1-1 before starting any digging or excavation project.Get Details
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Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.